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Frequently Asked Questions

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How soon will I hear back after reaching out to support?

We typically reply within 24–48 hours on business days.

Do you offer one-on-one help with peptide reconstitution or dosing?

We provide educational materials and step-by-step guides, but we cannot give individualized dosing advice.

I can’t access my purchased course or downloads—what should I do?

First, check your email for your login details and order confirmation to ensure you have the correct access information.

Can I get a refund for a digital product?

Because our products are digital courses and downloads, all purchases are final and non-refundable.

How can I become involved with Peptide University?

If you’re an experienced researcher or skilled writer, we’d love to hear from you—reach out to us to apply.